Key Benefits

• Automation — Leverage the power of our automated solutions to do away with error-prone and time-consuming manual processes.

• Alignment — Integrate management technologies with well-defined processes to power operational excellence and continuous improvement.

• Accuracy — Obtain the configuration and dependency data you need to improve IT processes and increase IT efficiency.

• Proactive planning — Analyze the potential impact of changes in the information infrastructure—before you actually make any changes.

• Cost savings — Demonstrate immediate return on investment by eliminating the time spent manually finding and recording information.

• Automated Discovery - EMC Automated Discovery enables you to discover, map, and update your information infrastructure and its critical relationships across networks, applications, servers, and storage systems in real time.
• Change Management - EMC Change Management solutions enable you to automate discovery, monitoring, and validation of application and infrastructure changes, including proactive change modeling and automated provisioning.
• CMDB Support - EMC CMDB Support solutions enable you to automatically discover, monitor, and federate critical configuration-item data, including application and infrastructure dependencies, to your configuration management database (CMDB).
• Configuration Management - EMC Configuration Management solutions enable you to discover, model, monitor, track, and validate configuration-related changes to your business-critical applications and information infrastructure.
• ITIL Support - EMC ITIL Support solutions leverage the power of automation to support the incident, problem, configuration, and change management processes, as well as CMDB population and federation.
• Problem Management - EMC Problem Management solutions help you identify the root cause of IT problems and incidents automatically and in real time so you reduce downtime, enhance efficiency, and improve IT service delivery and performance.